tado° Care, your boiler service

We want to make your life easier, that's what we strive for with our products and now even more so with our services. tado° Care will provide instant help if a problem occurs, connect you to local boiler repair services and can help you in finding the best new heating system suitable for you. In short, we care about you. This is tado° Care.

Online and Phone Support
Installation Service
System alerts
Boiler Repair
Boiler Purchase Advice

Support for your Smart Thermostat

You can find help and answers to your questions in our help center. You can also contact us directly at any time. Just submit a request. A tado° customer service agent will be happy to help.

Have your tado° installed

For those who seek assistance with the installation we offer a professional installer service. Just book the installation and arrange an appointment right after registration at www.tado.com/login: A tado° installer will then come to your house, install the Smart Thermostat and guide you through the first steps.

Book installation

Always on top of things

Your heating system is complex, consisting of multiple components that can unexpectedly malfunction. That’s why tado° will notify you when it detects issues and irregularities such as:

  • Low water pressure
  • Valve defect
  • Pump failure

Boiler repair

Your heating system needs to be repaired? Not a problem, just give us a call and we’ll help you find a professional installer in your area.

  • Gas certified installers
  • Transparent prices
  • Real-time help

Need a new boiler? Get a quote in just 30 seconds.

Brush up your home with a new boiler and save up to £300 on your annual heating bill. To receive a non-binding offer from Homeserve just click on the green button below which will redirect you to their website.

  • Questions and answers
  • Get quote via email
  • Have new boiler installed
Get started

Hello,

We understand that heating systems and air conditioners are sometimes complicated and not everybody is an expert.

If you have any questions about tado° we are happy to call you back. Naturally this is free of charge.

Your tado° team

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