tado° Care, your boiler service

We want to make your life easier, that's what we strive for with our products and now even more so with our services. tado° Care will provide instant help if a problem occurs, connect you to local boiler repair services and can help you in finding the best new heating system suitable for you. In short, we care about you. This is tado° Care.

Online and Phone Support
Installation Service
System alerts
Boiler Repair
Boiler Purchase Advice

Support for your Smart Thermostat

You can find help and answers to your questions in our help center. You can also contact us directly at any time. Just submit a request. A tado° customer service agent will be happy to help.

Have your tado° installed

For those who seek assistance with the installation we offer a professional installer service. Just book the installation and arrange an appointment right after registration at www.tado.com/login: A tado° installer will then come to your house, install the Smart Thermostat and guide you through the first steps.

Book installation

Always on top of things

Your heating system is complex, consisting of multiple components that can unexpectedly malfunction. That’s why tado° will notify you when it detects issues and irregularities such as:

  • Low water pressure
  • Valve defect
  • Pump failure

Boiler repair

Your heating system needs to be repaired? Not a problem, just give us a call and we’ll help you find a professional installer in your area.

  • Gas certified installers
  • Transparent prices
  • Real-time help

Get a quote for a new boiler

Brush up your home with a new boiler and save up to £300 on your annual heating bill. To receive a non-binding offer from our partner Help-Link please call the dedicated service desk. Just click on the green button below which will show you the phone number.

  • Questions and answers
  • Get quote via email
  • Have new boiler installed
Get started

We're here for you

Learn more or get in touch with us