tado° Energy Savings Guarantee

How it works

Returning your tado° products always works the same way, no matter where or how you bought them.

Contact our customer service and our colleagues will provide you with the necessary next steps.

Send your tado° products back to us, make sure they are all intact and to include all parts.

As soon as we have received the products, we will transfer your money back to you*.

*Requirements

The energy-savings guarantee applies to all heating products that were purchased within the last 12 months. The products must have been actively used for at least six months. The energy-saving guarantee for the Smart Air Conditioning Control is valid for the first 100 days after purchase. The products must have been actively used for at least two months.

Products

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United Kingdom