We want to make your life easier, that's what we strive for with our products and now even more so with our services. tado° Care will provide instant help if a problem occurs, connect you to local boiler repair services and can help you in finding the best new heating system suitable for you. In short, we care about you. This is tado° Care.
Online and Phone Support
Boiler Purchase Advice
Support for your Smart Thermostat
You can find help and answers to your questions in our help center. You can also contact us directly at any time. Just submit a request. A tado° customer service agent will be happy to help.
For those who seek assistance with the installation we offer a professional installer service. Just book the installation and arrange an appointment right after registration at www.tado.com/login: A tado° installer will then come to your house, install the Smart Thermostat and guide you through the first steps.
Your heating system is complex, consisting of multiple components that can unexpectedly malfunction. That’s why tado° will notify you when it detects issues and irregularities such as:
Low water pressure
Your heating system needs to be repaired? Not a problem, just give us a call and we’ll help you find a professional installer in your area.
Gas certified installers
Get a quote for a new boiler
Brush up your home with a new boiler and save up to £300 on your annual heating bill. To receive a non-binding offer from our partner Help-Link please call the dedicated service desk. Just click on the green button below which will show you the phone number.
Need a new boiler? If you don’t know which boiler and central heating system is right for you, give us a call. We can answer any queries you might have, from the total cost to the installation details.